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OUR PROMISE TO NEW CLIENTS
Whether you purchase a new client one-off treatment or new client treatment bundle, if you're not happy with your initial 1hr 15minute visit, which includes: consultation, history, treatment, aftercare and tailored plan, then we absolutely guarantee to return 100% of the treatment cost. Just talk to reception, and we'll give you a full refund.
Our Covid Precautions
For New Clients: as a courtesy, we'll phone you prior to your first session for a quick initial 3-5min chat.
Please arrive on time for your appointment - hand gel is readily available.
Your temperature will be taken upon arrival & we have a quick Covid questionnaire for you to fill out.
All surfaces in the treatment room (including equipment) are thoroughly disinfected with medical-grade wipes/spray prior to each appointment; our treatment rooms are well ventilated too.
Your practitioner will be in new PPE for each client.
Currently clients' face masks must be worn during your treatment (it's not as uncomfortable as you think!).
Private 1:1 Pilates/MELT Method can now continue in person (face masks still need to be worn).